Frequently Asked Questions

 

Is this health insurance?

No - and that's the point.
Direct Primary Care removes insurance from routine care so you can get better access, more time, and transparent pricing. We recommend keeping insurance for emergencies and hospital care.

 

Why would I pay a monthly fee?

Because it gives you access - not just appointments.

Members pay for:

• Longer visits
• Faster scheduling
• Direct communication
• Proactive care

Healthcare shouldn't only exist when something is wrong.

 

What if I don't go to the doctor often?

Many members join before something goes wrong - because access and prevention matter.

Think of it as peace of mind:
Care is there when you need it - without fighting the system.

 

Can I still use my insurance?

Yes.
Many patients combine DPC with a high-deductible plan to reduce costs while maintaining coverage for emergencies.

 

Are labs included?

Labs are not included in the membership fee, but we offer transparent, affordable cash-pay lab pricing - often significantly lower than insurance-based labs.

Costs are discussed before testing.

 

Is this only for healthy people?

Absolutely not.
DPC works exceptionally well for patients with chronic conditions because it allows for:

• More frequent follow-up
• Longer visits
• Root-cause treatment
• Better continuity of care

 

What happens if I need a specialist or hospital care?

We help coordinate care, but specialty and hospital services are not included. This is why we recommend maintaining insurance.

 

How do I communicate with my provider?

Members have direct access through secure messaging and scheduled visits - no call centers, no endless phone trees.

 

How do I get started?

It's simple:

1. Choose a membership
2. Schedule your first visit
3. Experience healthcare that feels different

 

👉 Start Your Membership Today
👉 Schedule an Appointment

 

Healthcare Doesn't Have to Be This Frustrating.

If you're tired of:

• Long waits
• Short visits
• Feeling dismissed
• Not knowing what things cost

Direct Primary Care is the alternative.

You deserve care that listens.
Your business deserves a benefit that works.

 

For further questions, don't hesitate to get in touch with us at 417-501-9042 or provider@riverbranchhealthcare.com